Contact

Thank you for choosing and trusting Plantapy! Whether you have questions about dress sizing or fabric, need to check the progress of your order, or would like to provide us with product or service suggestions, you can contact our customer service team through the following methods. We promise to provide you with a thorough and professional response within 24-48 hours.

Priority contact: Customer Service Email
Email address: service@plantapy.com
We recommend specifying "Inquiry Type + Order Number (if applicable)" in your email (for example, "Sizing Inquiry - Order #PL202408XX") and clearly describing your question (for example, "Want to know the waist measurement for a size M floral dress") to help us quickly identify your needs and provide a precise response.

Website Message Channel
You can enter your name, preferred email address, phone number, and message content on the "Contact Us" page on the Plantapy official website. We will review your submission and respond to your email address immediately. This is suitable for initial inquiries where you haven't yet finalized the details. Announcement of upcoming interactions
We are planning to open official accounts on Instagram and Facebook. We will be sharing new product photos, outfit tutorials, user feedback, and more on these platforms. We will also be opening a private message channel for real-time interaction. Please stay tuned for announcements on our website to obtain account information!